Beezle Store

Frequently Asked Questions

1. How do I place an order on Beezle?

Browse our collections, select your desired product, add it to your cart, and complete checkout. You can also order directly via WhatsApp at +92 300 1233953 for custom requests.

2. Can I customize my gift order?

 Yes, most gift boxes, bouquets, cakes, and Nikah items can be personalized. Message us on WhatsApp with your requirements before or after placing your order to finalize design details.

3. Can I cancel or modify my order after placing it?

Once an order is confirmed, we begin processing it right away, so cancellations or changes may not always be possible. Contact us immediately via WhatsApp if you need to make a change.

4. Can I schedule a gift delivery for a future date?

Yes, you can select a future delivery date at checkout, or confirm your preferred date with us via WhatsApp after ordering.

5. Can I add a personal message or card with my gift?

Yes, you can include a custom message with most gift orders,mention your message during checkout or send it to us on WhatsApp.

6. What payment methods are accepted?

 We accept Cash on Delivery, JazzCash, and EasyPay. For urgent or same-day deliveries, advance payment is required.

7. Is it safe to pay online on Beezle?

Yes, all payments are processed securely through trusted payment gateways. We do not store your card or payment details.

8. Is free delivery available?

Yes, we offer free delivery on all orders above Rs. 1,500 across Pakistan.

9. Does Beezle Store deliver the same day in Lahore?

Yes, same-day delivery is available in Lahore for last-minute birthdays, anniversaries, and surprises. Orders placed by 4:00 PM can be delivered on the same day, subject to order confirmation, product availability, and preparation time. Same-day delivery may vary depending on the type of product.

10. What cities does Beezle deliver to?

Beezle Store offers nationwide delivery across Pakistan, including Lahore, Islamabad, Karachi, Faisalabad, and other major cities. However, delivery availability may vary depending on the type of product. For products that cannot be delivered outside Lahore, please contact our team for confirmation.

11. Do you offer international shipping?

Currently, we only ship within Pakistan. International shipping is not available at this time.

12. Can overseas Pakistanis order gifts for delivery within Pakistan?

Yes, overseas Pakistanis can place orders from abroad and have gifts delivered to their loved ones anywhere in Pakistan, especially in Lahore. However, delivery outside Lahore may depend on the type of gift. Please contact our team at **+92 300 1233953** for guidance and to confirm whether your selected gift can be delivered to your desired location.

13. What happens if my urgent delivery is delayed?

If an urgent/paid delivery is delayed, we refund 80% of the payment. Please note we're not responsible for delays caused by circumstances beyond our control (weather, courier issues, etc.).

14. How can I track my order?

 Once dispatched, you'll receive a tracking number via email or WhatsApp to track your order's status.

15. How do I initiate a return?

 Contact our customer service team via 

  • WhatsApp at +92 300 1233953 
  • email store.beezle@gmail.com  with your order number, item details, and reason for return.

16. How do I record an unboxing video for returns?

Simply film yourself opening the package from start to finish, without pausing or editing. If the product arrives damaged, this video is required as evidence for a return or replacement.

17. What happens if my product is damaged?

Contact our customer service team immediately with your unboxing video as evidence, and we'll arrange a replacement or refund.

18. How are refunds processed?

 Refunds are processed to your original payment method within 7–10 business days after we receive and inspect the returned item.

 Refunds can be processed through a bank transfer. If you place an order directly through our website, the refund may take a little longer because a third-party payment service is involved. Once the refund process is initiated, it may take approximately 10–15 business days to complete, depending on the payment processing time.

Refunds are only possible if the order is cancelled at least 3 days before its preparation date. Cancellations made on the same day or just 1 day before preparation are generally not eligible for a refund, as most of our orders are customized and preparation may have already started.

19. Can I get a refund if I don't like a design after approving it?

 Once a design is finalized and approved (including via WhatsApp), we're unable to offer refunds for design preference or personal taste, since production begins immediately after approval.

20. Do you make Nikah and wedding-specific items?

Yes, we offer a full range of Nikah essentials including certificates, booklets, pens, trays, dupattas, welcome boards, and more.

21. What occasions does Beezle cater to?


We create gifts for 

  • Midnight Celebrations

  • birthdays

  • anniversaries

  • weddings/Nikah

  • Engagements

  •  Eid

  •  Valentine's Day

  •  Congratulations

  • And more.

22. Are your flowers and cakes fresh?

Yes, our flower arrangements use fresh-cut flowers and our cakes are baked in order to ensure freshness on delivery.

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              Terms & Conditions

              Please read these Terms and Conditions ("Terms") carefully before using the Beezle website (the "Service") operated by Beezle ("us," "we," or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

              Orders and Payment:

              A: When placing an order, you agree to provide accurate and complete information, including billing and shipping details.

              B: All payments are processed securely. Beezle is not responsible for any unauthorized access to payment information.

              C: Prices are subject to change without notice. In case of a pricing error, we reserve the right to cancel or refuse the order.

              3. Product Information:

              A: We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on the Service are accurate, complete, reliable, current, or error-free.

              B: Colors and designs may vary slightly due to screen settings and manufacturing processes.

              Shipping and Delivery:

              A: Beezle offers free delivery on orders above Rs. 1500. Delivery times may vary, and we are not responsible for delays caused by third-party carriers.

              B: Risk of loss and title for items purchased pass to you upon delivery to the carrier.

              Returns and Refunds:

              A: Please refer to our Returns Policy for information on returns and refunds.

              Intellectual Property:


              A: The content on the Service, including text, graphics, logos, images, and software, is the property of Beezle and is protected by intellectual property laws.

              B: You may not reproduce, distribute, display, or create derivative works of any content on the Service without our express written permission.

              Links to Other Websites:

              A: Our Service may contain links to third-party websites or services that are not owned or controlled by Beezle. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

              Disclaimer of Warranties:

              A: The Service is provided on an "as-is" and "as available" basis. Beezle makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties.

              B: We do not warrant that the Service will be uninterrupted, secure, or error-free.

              Limitation of Liability:


              A: In no event shall Beezle be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Service.

              Governing Law:

              A: These Terms shall be governed by and construed in accordance with the laws of Pakistan.

              Changes to Terms:

              A: We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after the posting of any changes constitutes acceptance of those changes.

              Contact Us:

              If you have any questions about these Terms, please contact us.

              Thank you for choosing Beezle. Enjoy your shopping experience!