At Beezle Store, your satisfaction is our top priority. Our website is filled with customised, attention to detail, and carefully crafted wedding gifts, accessories, and keepsakes—we take pride in this. However, if something doesn't meet your expectations, we're here to help.
We offer a 7-day return and refund policy when your order is delivered. If 7 days have passed since the delivery date and the item is delivered through no fault of our own, we will not be able to refund or exchange it for you.
To qualify according to our Return & Refund policy, the item must be:
● Unopened and in its original packaging
● In the same condition as when you received it
● Be returned within 7 days from the delivery date
● Not be customised or personalised (unless it arrives damaged)
Given the customised nature of many of our products, the following types of items are not eligible for return:
● Personalised items (such as Nikkah certificates, custom name frames)
● Digital invitations or downloads
● Return of any products after 7 days of delivery
● Any products damaged through careless handling after delivery.
If your received product is:
● Damaged during shipping
● Different from what you ordered
Don't hesitate to contact us within 48 hours after receiving your parcel. Provide clear photos of the item and packaging. Once verified, we'll arrange for a replacement or full refund.
Once your return is received and inspected:
● You will receive an email about whether your refund is approved or rejected.
● If approved, your refund will be processed in 5-7 working days.
● Refunds will be credited by the original payment method or as store credit, whichever you prefer.
We only accept exchanges on non-customised products, and depending on stock availability. You should contact our support team for an exchange within the 7-day window.
Please follow these instructions:
● Please email us at support@beezle.store with your Order Number
● Include a description of the problem, and any relevant photos
● You will receive further guidance from our team within 24 to 48 hours
Reach out to us if you have any questions about the Return & Refund policy.
📧 Email: support@beezle.store
📞 +923001-BEEZLE
Beezle Store will bring you a customised and credible shopping experience. Thank you for choosing us to hold your dear, sweet moments.
